Returns & Exchanges

At VR Wave, we want you to experience full immersion with total peace of mind. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into our online returns portal with your order number and email address to select the items you wish to return.

2

Prepare Your Package

Carefully pack your VR accessories in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing